Help & Contact

    <div data-elementor-type="wp-page" data-elementor-id="2354" class="elementor elementor-2354" data-elementor-post-type="page">
                    <section class="elementor-section elementor-top-section elementor-element elementor-element-90cffa6 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="90cffa6" data-element_type="section" data-e-type="section">
                    <div class="elementor-container elementor-column-gap-default">
                <div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-e857166" data-id="e857166" data-element_type="column" data-e-type="column" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}">
        <div class="elementor-widget-wrap elementor-element-populated">
                    <div class="elementor-element elementor-element-198d9ef elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box" data-id="198d9ef" data-element_type="widget" data-e-type="widget" data-widget_type="icon-box.default">
            <div class="elementor-widget-container">
                        <div class="elementor-icon-box-wrapper">

                    <div class="elementor-icon-box-icon">
            <span  class="elementor-icon">
            <i aria-hidden="true" class="fas fa-coffee"></i>                </span>
        </div>

                    <div class="elementor-icon-box-content">

                                <h3 class="elementor-icon-box-title">
                    <span  >
                        Office address                      </span>
                </h3>

                                <p class="elementor-icon-box-description">
                    137 Castlewood Road, London, England, N15 6BD                   </p>

        </div>

    </div>
                    </div>
            </div>
                </div>
    </div>
            <div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-6b71b2b" data-id="6b71b2b" data-element_type="column" data-e-type="column" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}">
        <div class="elementor-widget-wrap elementor-element-populated">
                    <div class="elementor-element elementor-element-c8f1148 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box" data-id="c8f1148" data-element_type="widget" data-e-type="widget" data-widget_type="icon-box.default">
            <div class="elementor-widget-container">
                        <div class="elementor-icon-box-wrapper">

                    <div class="elementor-icon-box-icon">
            <a href="mailto:info@vaporworld.co.uk" class="elementor-icon" tabindex="-1" aria-label="info@vaporworld.co.uk">
            <i aria-hidden="true" class="far fa-envelope"></i>              </a>
        </div>

                    <div class="elementor-icon-box-content">

                                <h3 class="elementor-icon-box-title">
                    <a href="mailto:info@vaporworld.co.uk" >
                        info@vaporworld.co.uk                       </a>
                </h3>

        </div>

    </div>
                    </div>
            </div>
                </div>
    </div>
            <div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-be0818e" data-id="be0818e" data-element_type="column" data-e-type="column" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}">
        <div class="elementor-widget-wrap elementor-element-populated">
                    <div class="elementor-element elementor-element-aa02ce6 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box" data-id="aa02ce6" data-element_type="widget" data-e-type="widget" data-widget_type="icon-box.default">
            <div class="elementor-widget-container">
                        <div class="elementor-icon-box-wrapper">

                    <div class="elementor-icon-box-icon">
            <a href="https://wa.me/+447476689709" class="elementor-icon" tabindex="-1" aria-label="Chat for help">
            <i aria-hidden="true" class="fab fa-whatsapp"></i>              </a>
        </div>

                    <div class="elementor-icon-box-content">

                                <h3 class="elementor-icon-box-title">
                    <a href="https://wa.me/+447476689709" >
                        Chat for help                       </a>
                </h3>

        </div>

    </div>
                    </div>
            </div>
                </div>
    </div>
                </div>
    </section>
            <section class="elementor-section elementor-top-section elementor-element elementor-element-adbbb2b elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="adbbb2b" data-element_type="section" data-e-type="section">
                    <div class="elementor-container elementor-column-gap-default">
                <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8f16a13" data-id="8f16a13" data-element_type="column" data-e-type="column">
        <div class="elementor-widget-wrap elementor-element-populated">
                    <div class="elementor-element elementor-element-2272c5c elementor-widget__width-auto elementor-widget elementor-widget-ucaddon_lord_icon" data-id="2272c5c" data-element_type="widget" data-e-type="widget" data-widget_type="ucaddon_lord_icon.default">
            <div class="elementor-widget-container">

/* widget: Lordicon: Animated Icons */ #uc_lord_icon_elementor_2272c5c { transition:0.3s; display:flex; } #uc_lord_icon_elementor_2272c5c lord-icon { flex-shrink:0; flex-grow:0; } #uc_lord_icon_elementor_2272c5c .ue-box-button { width:100%; } #uc_lord_icon_elementor_2272c5c .ue-btn { text-decoration:none; transition: 0.3s; text-align:center; } @keyframes pulseuc_lord_icon_elementor_2272c5c { 0% { transform: scale(0.95); box-shadow: 0 0 0 0 #b6b6b6; } 70% { transform: scale(1); box-shadow: 0 0 0 20px #b6b6b6; } 100% { transform: scale(0.95); box-shadow: 0 0 0 0 #b6b6b6; } }

            </div>
            <div class="elementor-element elementor-element-a513e46 elementor-widget__width-auto elementor-widget elementor-widget-heading" data-id="a513e46" data-element_type="widget" data-e-type="widget" data-widget_type="heading.default">
            <div class="elementor-widget-container">
                <h2 class="elementor-heading-title elementor-size-default">FAQ</h2>             </div>
            </div>
            <div class="elementor-element elementor-element-7f96116 elementor-widget elementor-widget-accordion" data-id="7f96116" data-element_type="widget" data-e-type="widget" data-widget_type="accordion.default">
            <div class="elementor-widget-container">
                        <div class="elementor-accordion">
                        <div class="elementor-accordion-item">
                <div id="elementor-tab-title-1331" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-1331" aria-expanded="false">
                                                <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true">
                                                        <span class="elementor-accordion-icon-closed"><i class="fas fa-plus"></i></span>
                            <span class="elementor-accordion-icon-opened"><i class="fas fa-minus"></i></span>
                                                    </span>
                                            <a class="elementor-accordion-title" tabindex="0">Are the products on Vapor World's online store authentic and genuine?</a>
                </div>
                <div id="elementor-tab-content-1331" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-1331"><p>Yes, all products featured on Vapor World&#8217;s online store are sourced directly from reputable manufacturers and distributors. We prioritize offering only authentic and genuine vaping products.</p></div>
            </div>
                        <div class="elementor-accordion-item">
                <div id="elementor-tab-title-1332" class="elementor-tab-title" data-tab="2" role="button" aria-controls="elementor-tab-content-1332" aria-expanded="false">
                                                <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true">
                                                        <span class="elementor-accordion-icon-closed"><i class="fas fa-plus"></i></span>
                            <span class="elementor-accordion-icon-opened"><i class="fas fa-minus"></i></span>
                                                    </span>
                                            <a class="elementor-accordion-title" tabindex="0">How can I be sure that my personal information is safe when making a purchase?</a>
                </div>
                <div id="elementor-tab-content-1332" class="elementor-tab-content elementor-clearfix" data-tab="2" role="region" aria-labelledby="elementor-tab-title-1332"><p>Vapor World takes your privacy and security seriously. We use industry-standard encryption technology to protect your personal and payment information during the checkout process.</p></div>
            </div>
                        <div class="elementor-accordion-item">
                <div id="elementor-tab-title-1333" class="elementor-tab-title" data-tab="3" role="button" aria-controls="elementor-tab-content-1333" aria-expanded="false">
                                                <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true">
                                                        <span class="elementor-accordion-icon-closed"><i class="fas fa-plus"></i></span>
                            <span class="elementor-accordion-icon-opened"><i class="fas fa-minus"></i></span>
                                                    </span>
                                            <a class="elementor-accordion-title" tabindex="0">What payment methods are accepted on the Vapor World online store?</a>
                </div>
                <div id="elementor-tab-content-1333" class="elementor-tab-content elementor-clearfix" data-tab="3" role="region" aria-labelledby="elementor-tab-title-1333"><p>We accept major credit cards, including Visa, MasterCard, and American Express.</p></div>
            </div>
                        <div class="elementor-accordion-item">
                <div id="elementor-tab-title-1334" class="elementor-tab-title" data-tab="4" role="button" aria-controls="elementor-tab-content-1334" aria-expanded="false">
                                                <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true">
                                                        <span class="elementor-accordion-icon-closed"><i class="fas fa-plus"></i></span>
                            <span class="elementor-accordion-icon-opened"><i class="fas fa-minus"></i></span>
                                                    </span>
                                            <a class="elementor-accordion-title" tabindex="0">What is Vapor World's return policy?</a>
                </div>
                <div id="elementor-tab-content-1334" class="elementor-tab-content elementor-clearfix" data-tab="4" role="region" aria-labelledby="elementor-tab-title-1334"><p>Our return policy allows for returns or exchanges of unused and unopened products within 14 days of purchase. Please review our detailed return policy on the website for more information</p></div>
            </div>
                        <div class="elementor-accordion-item">
                <div id="elementor-tab-title-1335" class="elementor-tab-title" data-tab="5" role="button" aria-controls="elementor-tab-content-1335" aria-expanded="false">
                                                <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true">
                                                        <span class="elementor-accordion-icon-closed"><i class="fas fa-plus"></i></span>
                            <span class="elementor-accordion-icon-opened"><i class="fas fa-minus"></i></span>
                                                    </span>
                                            <a class="elementor-accordion-title" tabindex="0">How long does shipping typically take?</a>
                </div>
                <div id="elementor-tab-content-1335" class="elementor-tab-content elementor-clearfix" data-tab="5" role="region" aria-labelledby="elementor-tab-title-1335"><p>Shipping times vary depending on your location and the shipping method selected during checkout. We strive to process orders promptly and provide tracking information for your convenience.</p></div>
            </div>
                        <div class="elementor-accordion-item">
                <div id="elementor-tab-title-1336" class="elementor-tab-title" data-tab="6" role="button" aria-controls="elementor-tab-content-1336" aria-expanded="false">
                                                <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true">
                                                        <span class="elementor-accordion-icon-closed"><i class="fas fa-plus"></i></span>
                            <span class="elementor-accordion-icon-opened"><i class="fas fa-minus"></i></span>
                                                    </span>
                                            <a class="elementor-accordion-title" tabindex="0">Can I track my order's shipping progress?</a>
                </div>
                <div id="elementor-tab-content-1336" class="elementor-tab-content elementor-clearfix" data-tab="6" role="region" aria-labelledby="elementor-tab-title-1336"><p>Yes, once your order is shipped, you&#8217;ll receive a tracking number via email. You can use this number to track the delivery status of your package.</p></div>
            </div>
                        <div class="elementor-accordion-item">
                <div id="elementor-tab-title-1337" class="elementor-tab-title" data-tab="7" role="button" aria-controls="elementor-tab-content-1337" aria-expanded="false">
                                                <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true">
                                                        <span class="elementor-accordion-icon-closed"><i class="fas fa-plus"></i></span>
                            <span class="elementor-accordion-icon-opened"><i class="fas fa-minus"></i></span>
                                                    </span>
                                            <a class="elementor-accordion-title" tabindex="0">Are there any age restrictions for purchasing from Vapor World online store?</a>
                </div>
                <div id="elementor-tab-content-1337" class="elementor-tab-content elementor-clearfix" data-tab="7" role="region" aria-labelledby="elementor-tab-title-1337"><p>Yes, you must be of legal smoking age in your jurisdiction to purchase vaping products from our online store. Age verification measures are in place during the checkout process.</p></div>
            </div>
                        <div class="elementor-accordion-item">
                <div id="elementor-tab-title-1338" class="elementor-tab-title" data-tab="8" role="button" aria-controls="elementor-tab-content-1338" aria-expanded="false">
                                                <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true">
                                                        <span class="elementor-accordion-icon-closed"><i class="fas fa-plus"></i></span>
                            <span class="elementor-accordion-icon-opened"><i class="fas fa-minus"></i></span>
                                                    </span>
                                            <a class="elementor-accordion-title" tabindex="0">Are there any discounts or loyalty programs available for frequent shoppers?</a>
                </div>
                <div id="elementor-tab-content-1338" class="elementor-tab-content elementor-clearfix" data-tab="8" role="region" aria-labelledby="elementor-tab-title-1338"><p>Yes, we offer various promotions, discounts, and loyalty programs for our valued customers. Keep an eye on our website and newsletters for the latest deals.</p></div>
            </div>
                        <div class="elementor-accordion-item">
                <div id="elementor-tab-title-1339" class="elementor-tab-title" data-tab="9" role="button" aria-controls="elementor-tab-content-1339" aria-expanded="false">
                                                <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true">
                                                        <span class="elementor-accordion-icon-closed"><i class="fas fa-plus"></i></span>
                            <span class="elementor-accordion-icon-opened"><i class="fas fa-minus"></i></span>
                                                    </span>
                                            <a class="elementor-accordion-title" tabindex="0">How do I contact customer support if I have a question or issue?</a>
                </div>
                <div id="elementor-tab-content-1339" class="elementor-tab-content elementor-clearfix" data-tab="9" role="region" aria-labelledby="elementor-tab-title-1339"><p>You can reach our customer support team through the &#8220;Help &amp; Contact&#8221; page on our website. We&#8217;re here to assist you with any inquiries you may have.</p></div>
            </div>
                        <div class="elementor-accordion-item">
                <div id="elementor-tab-title-13310" class="elementor-tab-title" data-tab="10" role="button" aria-controls="elementor-tab-content-13310" aria-expanded="false">
                                                <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true">
                                                        <span class="elementor-accordion-icon-closed"><i class="fas fa-plus"></i></span>
                            <span class="elementor-accordion-icon-opened"><i class="fas fa-minus"></i></span>
                                                    </span>
                                            <a class="elementor-accordion-title" tabindex="0">Can I subscribe to receive updates about new products and promotions?</a>
                </div>
                <div id="elementor-tab-content-13310" class="elementor-tab-content elementor-clearfix" data-tab="10" role="region" aria-labelledby="elementor-tab-title-13310"><p>Absolutely! You can subscribe to our newsletter to receive updates about new products, exclusive offers, and upcoming promotions. Simply enter your email on our website to subscribe.</p></div>
            </div>
                            </div>
                    </div>
            </div>
                </div>
    </div>
            <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ea48d66" data-id="ea48d66" data-element_type="column" data-e-type="column">
        <div class="elementor-widget-wrap elementor-element-populated">
                    <div class="elementor-element elementor-element-2af9b02 elementor-widget__width-auto elementor-widget elementor-widget-ucaddon_lord_icon" data-id="2af9b02" data-element_type="widget" data-e-type="widget" data-widget_type="ucaddon_lord_icon.default">
            <div class="elementor-widget-container">

/* widget: Lordicon: Animated Icons */ #uc_lord_icon_elementor_2af9b02 { transition:0.3s; display:flex; } #uc_lord_icon_elementor_2af9b02 lord-icon { flex-shrink:0; flex-grow:0; } #uc_lord_icon_elementor_2af9b02 .ue-box-button { width:100%; } #uc_lord_icon_elementor_2af9b02 .ue-btn { text-decoration:none; transition: 0.3s; text-align:center; } @keyframes pulseuc_lord_icon_elementor_2af9b02 { 0% { transform: scale(0.95); box-shadow: 0 0 0 0 #b6b6b6; } 70% { transform: scale(1); box-shadow: 0 0 0 20px #b6b6b6; } 100% { transform: scale(0.95); box-shadow: 0 0 0 0 #b6b6b6; } }

            </div>
            <div class="elementor-element elementor-element-9067692 elementor-widget__width-auto elementor-widget elementor-widget-heading" data-id="9067692" data-element_type="widget" data-e-type="widget" data-widget_type="heading.default">
            <div class="elementor-widget-container">
                <h2 class="elementor-heading-title elementor-size-default">Contact Form</h2>                </div>
            </div>
            <div class="elementor-element elementor-element-e9a5dc2 elementor-widget elementor-widget-ucaddon_contact_form_7" data-id="e9a5dc2" data-element_type="widget" data-e-type="widget" data-widget_type="ucaddon_contact_form_7.default">
            <div class="elementor-widget-container">

/* widget: Contact Form 7 */ #uc_contact_form_7_elementor_e9a5dc2 { display: flex; flex-direction: column; } #uc_contact_form_7_elementor_e9a5dc2 .wpcf7-list-item { margin: 0 0 0 8px; } #uc_contact_form_7_elementor_e9a5dc2 .wpcf7-form p:has(.wpcf7-submit){ display:flex; flex-wrap: wrap; } #uc_contact_form_7_elementor_e9a5dc2 .ue_contact_form_7 label{ display: block; } #uc_contact_form_7_elementor_e9a5dc2 .wpcf7-checkbox, #uc_contact_form_7_elementor_e9a5dc2 .wpcf7-radio{ display:flex; flex-wrap: wrap; } #uc_contact_form_7_elementor_e9a5dc2 .wpcf7-form-control-wrap{ display:flex; width:100%; flex-wrap: wrap; } #uc_contact_form_7_elementor_e9a5dc2 .wpcf7-checkbox .wpcf7-list-item-label{ display: flex; align-items: center; } #uc_contact_form_7_elementor_e9a5dc2 .wpcf7-checkbox input{ position: absolute; opacity: 0; } #uc_contact_form_7_elementor_e9a5dc2 .wpcf7-checkbox input + .wpcf7-list-item-label{ position: relative; cursor: pointer; padding: 0; } #uc_contact_form_7_elementor_e9a5dc2 .wpcf7-checkbox input + .wpcf7-list-item-label:before{ content: ""; display: inline-block; vertical-align: text-top; transition-duration: 300ms; } #uc_contact_form_7_elementor_e9a5dc2 .wpcf7-checkbox input:checked + .wpcf7-list-item-label:after { content: ""; position: absolute; width:2px; height:2px; background: #ffffff; box-shadow: 2px 0 0 #ffffff, 4px 0 0 #ffffff, 4px -2px 0 #ffffff, 4px -4px 0 #ffffff, 4px -6px 0 #ffffff, 4px -8px 0 #ffffff; transform: rotate(45deg); } #uc_contact_form_7_elementor_e9a5dc2 .wpcf7-radio *{ transition: 300ms; } #uc_contact_form_7_elementor_e9a5dc2 .wpcf7-radio .wpcf7-list-item-label{ display: flex; align-items: center; } #uc_contact_form_7_elementor_e9a5dc2 .wpcf7-radio input{ position: absolute; opacity: 0; } #uc_contact_form_7_elementor_e9a5dc2 .wpcf7-radio input + .wpcf7-list-item-label{ position: relative; cursor: pointer; padding: 0; } #uc_contact_form_7_elementor_e9a5dc2 .wpcf7-radio input + .wpcf7-list-item-label:before{ content: ""; display: inline-block; vertical-align: text-top; transition-duration: 300ms; } #uc_contact_form_7_elementor_e9a5dc2 .wpcf7-radio input:checked + .wpcf7-list-item-label:after { content: ""; transform: translate(-50%); position: absolute; border-radius:50%; } #uc_contact_form_7_elementor_e9a5dc2 .wpcf7-acceptance .wpcf7-list-item-label{ display: flex; align-items: center; } #uc_contact_form_7_elementor_e9a5dc2 .wpcf7-acceptance input{ position: absolute; opacity: 0; } #uc_contact_form_7_elementor_e9a5dc2 .wpcf7-acceptance input + .wpcf7-list-item-label{ position: relative; cursor: pointer; padding: 0; } #uc_contact_form_7_elementor_e9a5dc2 .wpcf7-acceptance input + .wpcf7-list-item-label:before{ flex-shrink: 0; content: ""; display: inline-block; vertical-align: text-top; transition-duration: 300ms; } #uc_contact_form_7_elementor_e9a5dc2 .wpcf7-acceptance input:checked + .wpcf7-list-item-label:after { flex-shrink: 0; content: ""; position: absolute; width:2px; height:2px; background: #ffffff; box-shadow: 2px 0 0 #ffffff, 4px 0 0 #ffffff, 4px -2px 0 #ffffff, 4px -4px 0 #ffffff, 4px -6px 0 #ffffff, 4px -8px 0 #ffffff; transform: rotate(45deg); } .ue_contact_form_7 p > label{ line-height: inherit; }